FAQ
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Can I check in earlier or check out later?Response:
Yes, early check-in and late check-out are available upon request and for an additional fee. Please contact the reception in advance to confirm availability. Our standard check-in time is from 14:00 and check-out is until 12:00.
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Is airport transfer available?Response:
Yes, we provide a comfortable private airport transfer service for your convenience. Our driver will meet you at Chisinau International Airport and take you directly to the hotel in a modern, air-conditioned car.
The service is available for an additional fee of €20 per car (one way). To ensure availability, please request the transfer in advance when making your reservation or contact our reception team.
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Are pets allowed? Can I smoke inside?Response:
Pets are not allowed at our hotel. Smoking is not permitted inside the hotel. Designated outdoor smoking areas are available for your convenience. We appreciate your understanding.
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What about parking?Response:
Parking is available free of charge for all hotel guests. Spaces are located in front of the hotel and are offered subject to availability.
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What else should I know before booking?Response:
Breakfast: Always included in the room rate.
Cancellation policy: Please note that bookings are non-refundable. The full amount will be charged in case of cancellation at any time.
Children discounts: Children under 5 y.o. stay free of charge (when sharing existing beds), children aged 5-18 enjoy a discounted rate compared to adults.